Accessibility Statement | Open Door Northern Beaches

Last updated: June 2026
 

At Open Door Northern Beaches, we are committed to ensuring digital accessibility for all people who visit our website.
We believe everyone deserves equal access to information and support, especially when it comes to mental health services.
 

Our Commitment

We strive to make our website https://www.opendoornorthernbeaches.com.au as accessible and user-friendly as possible for people of all abilities, including those who use assistive technologies such as screen readers, keyboard navigation, or other tools.

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards.
Our website has been designed and developed with the following accessibility features in mind:

• Clear and consistent navigation

• Sufficient colour contrast for readability

• Alternative text for images

• Properly structured headings and content

• Keyboard-navigable menus and interactive elements

• Responsive design that works across devices

• Avoidance of flashing or excessive motion

Measures We Take

• We regularly review our website content for accessibility.

• We use semantic HTML and best practices in web development.

• All new content is checked for accessibility before publishing.
   

Limitations

While we work hard to make our site fully accessible, there may be occasional limitations, particularly with third-party content or tools.
We continue to improve and welcome your feedback.
 

Physical Access

Our free drop-in counselling service is located at The Mind Café, Shop 3, 1350 Pittwater Road, Narrabeen NSW 2101.
The venue is generally accessible, but if you have any specific accessibility requirements for in-person visits (e.g. mobility access, quiet space, hearing assistance, or other needs), please let us know when you arrive and we will do our best to accommodate you.
 

Feedback and Contact

If you experience any difficulties accessing our website or have suggestions for improvement, please let us know.
You can raise any accessibility concerns in person during our drop-in hours.

Drop-in Details
When: Every Thursday 5:30pm – 8:30pm
Where: The Mind Café, Shop 3, 1350 Pittwater Road, Narrabeen NSW 2101
 

We value your feedback and will review and act on it as quickly as possible.

Thank you for visiting Open Door Northern Beaches. We are here to support you — online and in person.